Please read the following carefully. By using this website the "user" or "you" agree to the following terms of use.Shopping with FlyBoard.com.mt

You can order products

(1) on this website
(2) by telephone
(3) by e-mail
(4) by post

If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details.

Prices

Our prices are shown on FlyBoard.com.mt

We try to make sure that the prices on our website are accurate however, we will need to validate the price before we process your order. We also aim only to display items which are in stock and can be dispatched quickly. If we are unable to supply a particular item that you have ordered, or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. We may offer a replacement or upgraded item as a replacement, but if this is not to your satisfaction, you may cancel your order and we will refund any money you have paid.

Payment

You can pay by Visa, MasterCard, or PayPal. To ensure that shopping on-line is secure, your credit/debit details will be encrypted. For more details please contact us. The prices displayed on our web site are in Euros. We debit money from your account the same day that your order is accepted and processed.

Delivery

We ordinarily deliver goods to Malta & Gozo destinations. We aim to deliver goods to Malta & Gozo destinations within three working days in most circumstances. Specific delivery times are dependent on the item ordered. Most orders sent will require a signature on receipt. Please ensure that someone is present at the delivery address to sign for the order.

We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us by e-mail or telephone. We will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid.

Returns

We endeavour to supply only the highest quality products and believe you will be delighted with your products from FlyBoardin.com.mt. However, if you are unhappy with the product in anyway you may ask for a full refund of the product less the cost of the return carriage, or exchange them within 7 days of receipt. You will then need to return the goods following the steps outlined below. We aim to keep the process as simple as possible.

The product must be returned in its original condition (in other words NOT USED). You must arrange for the return of the goods, and you will be liable for the costs involved, unless the product is faulty. This charge also applies if you ask for an exchange. If this happens, please contact us first to arrange the return. We are not able to provide refunds on items that are made to measure unless they are faulty.

Our Customer Service team will be happy to help you if you have any queries. You can e-mail us at info@flyboardcom.mt or telephone us on +356 9947 1644.

FlyBoard Malta - Returns
'Caravel'
Triq tal-Qattus,
Birkirkara, BKR 4409
Malta

Our responsibility

We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data, consequential loss in circumstances which are beyond our control. We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from FlyBoard Malta. You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse. We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Links to other websites and services

Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

General

We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary. These terms are governed by the laws of Malta and any disputes will be decided only by the courts of Malta.

Copyright / Trademarks / Data Protection

All content included on this site including but not limited to web site design, text, graphics, audio clips, visual clips, logos, and the selection and arrangement thereof are the property of FlyBoard Malta (Copyright © 2012, FlyBoard Malta) or its suppliers and are protected by Maltese and international copyright laws. All software used on this site is the property of FlyBoard Malta or its software suppliers and is protected by Maltese and international copyright laws. You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose. We will use the information you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy.

Privacy Policy

Handling and collection of any personal information is always processed in accordance with local law. We do not sell, trade or rent your personal information to other companies.