You can order products
(1) on this website
(2) by telephone
(3) by e-mail
(4) by post
If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details.
Our prices are shown on FlyBoard.com.mt
We try to make sure that the prices on our website are accurate however, we will need to validate the price before we process your order. We also aim only to display items which are in stock and can be dispatched quickly. If we are unable to supply a particular item that you have ordered, or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. We may offer a replacement or upgraded item as a replacement, but if this is not to your satisfaction, you may cancel your order and we will refund any money you have paid.
You can pay by Visa, MasterCard, or PayPal. To ensure that shopping on-line is secure, your credit/debit details will be encrypted. For more details please contact us. The prices displayed on our web site are in Euros. We debit money from your account the same day that your order is accepted and processed.
We ordinarily deliver goods to Malta & Gozo destinations. We aim to deliver goods to Malta & Gozo destinations within three working days in most circumstances. Specific delivery times are dependent on the item ordered. Most orders sent will require a signature on receipt. Please ensure that someone is present at the delivery address to sign for the order.
We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us by e-mail or telephone. We will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid.
We endeavor to supply only the highest quality products and believe you will be delighted with your products from FlyBoardin.com.mt. However, if you are unhappy with the product in anyway you may ask for a full refund of the product less the cost of the return carriage, or exchange them within 7 days of receipt. You will then need to return the goods following the steps outlined below. We aim to keep the process as simple as possible.
The product must be returned in its original condition (in other words NOT USED). You must arrange for the return of the goods, and you will be liable for the costs involved, unless the product is faulty. This charge also applies if you ask for an exchange. If this happens, please contact us first to arrange the return. We are not able to provide refunds on items that are made to measure unless they are faulty.
Our Customer Service team will be happy to help you if you have any queries. You can e-mail us at firstname.lastname@example.org or telephone us on +356 9947 1644.
FlyBoard Malta - Returns
Birkirkara, BKR 4409
Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary. These terms are governed by the laws of Malta and any disputes will be decided only by the courts of Malta.
Handling and collection of any personal information is always processed in accordance with local law. We do not sell, trade or rent your personal information to other companies.